Abstract Summary
Stakeholder participation and risk communication in the monitoring activities to improve the quay walls and bridges of Amsterdam. The municipality of Amsterdam presented the program Quay Walls and Bridges in Amsterdam (QWBA), which aims to provide a framework to improve the current conditions of the QWBA. Among their activities are monitoring actions to measure the state of QWBA. The program has an open attitude from decision-makers to adapt existing rules and include social participation as one of the main conditions for a successful program. However, social participation is a key element that requires exploration, particularly on how risk communication of the monitoring activities of the QWBA can affect the perception of risk of different stakeholders and the values attached, as there is inexistent literature on the topic. Therefore, this study aims to understand how to enhance the effectiveness of risk communication practices related to the monitoring activities of Amsterdam's quay walls and bridges. To do so, this research adopts a citizen science approach. It uses an explorative case study method inside the Amsterdam Canal district, a UNESCO World Heritage site. On it, we plan to conduct a qualitative data collection process through a survey applied to local residents and other relevant stakeholders who live and work around the QWBA. The data collected will allow us to have a broader understanding of how current risk communication is perceived regarding the monitoring activities of the QWBA, what values can be considered to improve risk communication and which strategies can enhance risk communication and social participation.
